|
| |
| What is Found Money? |
FoundMoney.com is the largest Internet search engine for unclaimed money. Found Money opened its database to the public in 1995 with 1,000,000 unclaimed accounts. Today, Found Money has over 30,000,000 unclaimed accounts and continues to add accounts every day. We offer an initial free search for you to determine whether we have an account
that matches your name, your family name or your friends' names. To check right now, click here.
 Return to Questions
|
| |
| How does someone "find" unclaimed money with Found Money? |
We offer a free name search in our database for USA, Canada, Australia, and New Zealand accounts. When you select a specific search area or ALL Areas and enter the name of an individual, we will tell you if that name exists in our database for free.
Return to Questions |
| |
| What information do I need to claim the money I find with Found Money? |
Found Money will provide all of the unclaimed account information necessary for you to contact the financial institution holding the account. When you contact the financial institution, you will most likely need to provide them with one or more of the following:
Social Security Number
Birth Certificates
Marriage Certificates
Death Certificates
Proof of Previous Addresses
Identification Such as Drivers Licenses or Passports
Found Money does not accept or require any of the above information in order to help you locate your money.
Return to Questions |
| |
| What is a Free Search versus a Detailed Search? |
To determine if your name is listed in our database, you will need to do a free search on our homepage. A Free Search allows you to check as many names as you like, totally free of charge, to determine whether there is any unclaimed money available under those names. Once you have found your name, a Detailed Search is the next step in the process of claiming your
money. After purchasing a membership with Found Money, you will able to login to our Member’s Area to start your Detailed Search. This is where you will receive all of the account details and contact information necessary for you or your family members to claim the money you find.
Return to Questions
|
| |
| How many different names can I search? |
You may search for any name you like. Our account records date as far back as the early 1900’s, so you can even search the names of your deceased relatives. You can search as many names as you wish for free using our Free Search.
Return to Questions
|
| |
| Can I search for just my family name? |
Yes. When you begin your search, enter your family name in the "Last Name" box, and leave the "First Name" box empty. Then you click the "Click Here to Begin Your Free Search" button and you will see a list of all the accounts with your last name. Please note that with common names there may be hundreds of matches, which may result in very slow loading, especially with older browsers and slower Internet connections.
Return to Questions
|
| |
| What does the letter or abbreviation after my name mean? |
Some of the names listed will have a middle initial with them. If there is no middle name or initial, then it was not provided to us with the account details. Occasionally, a name will be followed by various abbreviations. It’s helpful to know that the way that names are listed in our database, are posted, as they were when the original account was created. If you do not recognize middle initials, or abbreviations, then chances are it belongs to someone with the same name since you did not use those with your own name.
Return to Questions
|
| |
| What do I receive with my $20 Membership? |
A $20 Membership entitles you to search three different names in our Detailed Search Area. For each name you search, you will receive all of the account details listed under that name. For example, if you search "John Smith" and we have 20 accounts listed under that name, you will be able to view the details of all 20 accounts to determine which of them belong to you. This counts as one of your three searches.
In addition with your searches you will also receive a complimentary unclaimed money monitor for one full year from the date of your purchase for each name that you search. This is a limited time offer, free of charge, valued at $12.99. See Service Details
Return to Questions
|
| |
| Can I just buy one search? |
We have three different search packages available: $20 for 3 detailed searches, $30 for 6 detailed searches, or $40 for 10 detailed searches. Your Membership entitles you to search three, six or ten different names in our Detailed Search Area. For each name you search, you will receive all of the account details listed under that name.
Return to Questions
|
| |
| I don’t have a credit card; can I still use your service? |
We have three different payment options to choose from:
1. Buy a membership to search online with our "Verisign Secure" payment system. Visa and MasterCard accepted. Please go to: Purchase Page
2. Live Operator Searches - billed directly to your phone. Usually the call will take 3-4 minutes. The cost is $4.99 for the first minute and $3.95 for each additional minute. In U.S. only call 1-900-226-CASH
3. If you would rather pay by money order, bank draft, cashier's check or credit card offline, please use the mail/fax in search form on this page: https://secured.foundmoney.com/main/content/options.htm The address and fax number are on this page as well. Be sure to include the names you wish to have searched, on your order form.
Return to Questions
|
| |
| What is Found Money's Membership Guarantee? |
WE GUARANTEE that if the account on our list belongs to you and you attempt to claim it, YOU WILL RECEIVE THE MONEY OWED TO YOU or we will refund 100% your Membership fee! NO refunds will be issued
if a membership was used for commercial purposes. In order to receive a refund of your Membership purchase you must fill out the appropriate financial institution claim form that corresponds with the unclaimed account in our database within six months. Once you receive a written document from the unclaimed financial institution stating that they attempted to match your account via SSN, and/or Drivers License, but were unsuccessful, you must fax or mail a copy of that document to Foundmoney.com to receive a 100% refund of your Membership fee. No refunds will be issued after six months from the date of purchase.
Return to Questions
|
| |
| When I call the Live Operator Search line how long will the call take and how do I pay for it? |
Usually the call will take 3-4 minutes. (callers must be 18 or over) The charge is billed directly to the telephone you are calling from. Click here for more information.
Return to Questions
|
| |
| I can't get through on the Live Operator Search line, what's the problem? |
You could be calling from a telephone that does not have 1-900 services enabled. You can contact your telephone company to activate 1-900 service on your phone, or you can use another phone that allows 1-900 calling. You could also be calling the wrong 1-900 number.
Return to Questions
|
| |
| Do you have any charges over and above the Membership fee? |
No. Once you have paid our Search fee, any funds found by you are yours. We never have and never will charge any other commission or finder fees.
Return to Questions
|
| |
| What type of information will I receive after performing a Detailed Search or calling the Live Operator Search? |
Once you have requested further details using any of the payment methods, in most cases you will receive the account holder’s full name and previous address, the year in which the account was last contacted, the nature of the funds, the amount in the account, and instructions on how to retrieve the funds.
Return to Questions
|
| |
| What does Undisclosed Amount mean? |
For SEARCH RESULTS that appear "Amount Undisclosed" they are valid unclaimed
money and/or property records which represent either:
-An account held by a State Agency which does not release the dollar value
-An account without a fixed cash value such as shares of stock, safety
deposit box contents, wills, etc.
-The State Agency holding the account will only disclose the actual amount
to the rightful owner.
In cases where people have similar or identical names, the only way to be
certain whether or not the unclaimed account listed belongs to
you is to Purchase a Membership, conduct a Detailed Search and submit a
claim form for that unclaimed account.
Return to Questions
|
| |
| How do I login to use my searches? |
Once you have purchased your membership, you will have access to our Member’s Area. To start your searching, go to http://www.foundmoney.com and login with your username and password on the left side of the page. Read the instructions on the following page to begin.
Return to Questions
|
| |
| What are Cookies? |
Found Money uses cookies, which are small packets of information that are sent to your browser, and stored on your computer. These cookies remember that you are a registered user of our site. While these do help remember your previous visits, for your protection, you will still be required to login to our secured area with your username and password with each visit.
Choices about Cookies
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set on your computer. (Each browser is different, so check the HELP menu of your browser to learn how to change your cookie preferences.
If you reject all cookies, you will not be able to gain access to our members area of our website.
Return to Questions
|
| |
| I bought a membership, but when I login, it takes me to a page to buy more searches! |
The search fields on our homepage are for first time visitors to our site to see if their name is listed in our database or not. If so, the option to “claim your package” is there to begin registering with our site. Once you have registered, you will need to login to our Members' Area with your username and password to begin your detailed searches. Once in the Members' Area, you are not asked to pay again.
Return to Questions
|
| |
| What is Unclaimed Money Monitor? |
Unclaimed money monitor is a service that will automatically notify you via email when a new unclaimed account is located for the name you have ALREADY searched, REGARDLESS OF HOW MANY SEARCHES ARE PENDING. Cost of this service is 12.99 per year, and it’s included with your membership complimentary FREE OF CHARGE for limited time. This service will expire after one full year from the purchase date of your membership.
Return to Questions
|
| |
| What is the policy on commercial use of FoundMoney.com ? |
The use of FoundMoney.com for commercial purposes is strictly prohibited. Commercial users do not qualify for FoundMoney.com membership guarantee program, and no refunds will be issued.
Return to Questions
|
| |
